Booking &
service policies.

1. Booking appointments

Appointments are booked through the location-specific BAR X BAR pages on Fresha. Choose Manly, Bondi Beach or Freshwater on our booking page, then select the service, barber and time you want. Your booking is confirmed when Fresha issues confirmation.

Prices shown on this website are a guide. The current service price, duration and availability displayed in Fresha at the time of booking are the live details for your appointment.

2. Deposit and payment

Fresha currently applies BAR X BAR's default payment policy to online bookings: a $50 deposit is required. Fresha shows that deposit as refundable when the appointment is cancelled at least 12 hours before the appointment.

Clients can also choose to prepay the full appointment price through Fresha. Any balance still due is payable in accordance with the payment options presented for the appointment.

3. Changes, cancellations and no-shows

Please change or cancel through Fresha as early as possible. If you cancel within 12 hours of the appointment or do not attend, the deposit may be retained under the policy disclosed when you booked.

If you are unwell, please reschedule. If the appointment falls inside the late-cancellation period, contact BAR X BAR before the appointment so the team can consider the circumstances. Any exception is assessed at BAR X BAR's discretion and does not remove rights that cannot lawfully be excluded.

4. Late arrival and last-minute changes

If you arrive late, BAR X BAR may need to shorten or alter the service so later appointments are not delayed. The full price of the service originally booked remains payable. The same may apply when a service is changed at the last minute and the reserved appointment time cannot be filled by another client.

5. Health, safety and salon hygiene

Please do not attend while unwell. If head lice are present, the appointment will be treated as a no-show to protect clients and the team, and you will need to reschedule after the issue is fully resolved.

6. Consumer rights

BAR X BAR services come with consumer guarantees under the Australian Consumer Law, including that services will be provided with due care and skill, be fit for an agreed purpose and be supplied within a reasonable time where no time is fixed.

Nothing on this page excludes, restricts or modifies a right or remedy that cannot lawfully be excluded. Learn more from the Australian Competition and Consumer Commission.

7. Questions about a booking

For help with an existing booking, use the contact options in your Fresha confirmation. For general enquiries, visit our contact page. Please do not send payment card or health details through the website enquiry form.