Shipping & returns.

Preorder timing

Black and grey Drop 01 garments are preorders. Stock arrival timing is week beginning Sunday 30th August 2026. We will begin dispatch and collection preparation promptly after the stock reaches us. Khaki is notification-only.

We will contact affected customers with the current timing. A customer who does not accept a revised timeframe can request a full refund. If we cannot supply within the stated or an otherwise reasonable time, we will offer an appropriate solution, including a refund. Contact shop@barxbar.com.au before ordering if timing affects your decision.

Australian delivery

Delivery is currently available only within Australia. Standard tracked delivery is $20.70, express tracked delivery is $25.20, and standard delivery is free when the merchandise total is $200 or more. All prices are in Australian dollars and GST-inclusive. The exact charge and complete order total are shown before payment. After dispatch, Australia Post generally estimates 2–6 business days for Parcel Post and 1–3 business days for Express Post; route, network and location can affect delivery.

A dispatch email will include tracking when available. Customers should check the delivery address shown by the selected payment provider before paying. Contact us immediately if it is wrong; we cannot guarantee a change after dispatch.

Click & collect

Collection is free from the BAR X BAR Manly, Bondi or Freshwater location selected at checkout. Wait for the ready-for-collection notice before visiting. Bring the order confirmation and, if requested, identification matching the order.

Faulty, damaged or incorrect goods

Contact shop@barxbar.com.au with the order number, a description and helpful photos. BAR X BAR will assess the issue consistently with the Australian Consumer Law. Depending on the problem, remedies may include repair, replacement, refund, compensation or cancellation. We will cover reasonable return costs where legally required.

Consumer guarantee rights are not limited by a short notification window, product use, sale status or this policy.

Change of mind and sizing

BAR X BAR is not required to provide a refund where a customer simply changes their mind, chooses the wrong size or finds a lower price. Please choose carefully. Contact us before returning an item; any voluntary exchange offered by BAR X BAR is separate from and does not reduce statutory consumer rights.

Lost or delayed parcels

If tracking is overdue, contact us at shop@barxbar.com.au. We will investigate with the carrier and provide the remedy required by the Australian Consumer Law. Carrier compensation arrangements do not reduce customer rights against the seller.